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Your home for professional slide, negative and photo scanning services at consumer-friendly prices.

Since 2003

Your precious photos are never shipped to India or any other offshore locations. All work is completed right here in our Los Altos California offices.

 

       4966 El Camino Real, Suite 100
Los Altos, CA 94022

[San Francisco Bay Area]

Any questions?  Call or email us:

Toll Free   800-365-1355
650-964-1023

Monday - Thursday   10:00am - 4:30pm

service@myspecialphotos.com


 

Privacy Policy

We respect your privacy.
MySpecial Photos is committed to protecting your privacy online. Any information we collect from you, such as name, address, email address or credit card number will be used exclusively to allow us to process and fulfill your order, and to notify you of your order status. Except as specifically detailed in this Privacy Policy, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Information
Your personal information is used to conduct business with you, to verify your identity as a registered MySpecial Photos customer. Personal information may be rented, sold, or shared with partners or other businesses that may market their products to you. You will have the option to "opt out" of this arrangement as described below. Except as described in the privacy statement, MySpecial Photos does not rent, sell, or share your e-mail address with anyone unless you explicitly give us permission to do so, or unless required to do so to satisfy any law, regulation, governmental request, or judicial order.

Information you explicitly provide
To establish your account or to place any orders on the MySpecial Photos Site, you will be asked to provide certain personal information such as your name, mailing and e-mail addresses and financial information such as a credit card number and expiration date. We use this information to process your order and to notify you of your order status. It will be shared with those persons necessary to process your order. For example, your financial information may be shared with the financial institution that issued your credit card.

Sharing Information with Third Party Service Providers
MySpecial Photos shares your information with third party intermediaries (for example, credit card authorization companies, photo processing labs, merchandise distributors, vendors processing our outbound email communication, etc.) who help us run the MySpecial Photos Service and Site. Your Customer Information is provided to these third parties solely for the purpose of providing you the services you request at the time that you request them. Third party intermediaries do not store, retain, access or otherwise use your Customer Information other than as necessary to provide you with the MySpecial Photos service.

Opting-Out
The MySpecial Photos Site provides you with the opportunity to opt-out of having your information used for purposes not related to our site at the point where we ask for the information. Additionally, you may also opt-out of receiving newsletters and other communications from us, excluding email concerning your account. To discontinue your receipt of such newsletters and communications, you can do so in the "Account Settings" portion of the "My Account" section of the MySpecial Photos Site or you can send an email with your request to service@myspecialphotos.com.

Protecting Your Information
Only authorized MySpecial Photos employees have access to stored information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

Limitations of Liability
Our expenses and restitutions for lost or damaged materials while in our possession can never exceed the raw cost of the materials or $200.00, whichever is less. We are not liable nor responsible for any materials not in our possession. Items lost or damaged while in transit are the responsibility of the carrier's company and are subject to that company's terms.

IP Address
We analyze IP addresses in the aggregate for system administration purposes and to gather broad demographic information. We do not link IP addresses to your computer's User ID, with the following exception: when you place an order using our online checkout process we record your computer's IP address with your order to help us identify fraudulent credit card use. We may share this information with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities if we determine, or are notified, that the use of the credit card was fraudulent. Your information will only be shared in this instance when you affirmatively choose to complete the MySpecial Photos order form contained in the MySpecial Photos shopping cart.

If you have any questions about our Privacy Policy, please contact us service@myspecialphotos.com.


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